CSR social: establishing sustainable relationships with stakeholders
Goal
To establish sustainable relationships and dialogues with stakeholders
Focus
Stakeholders, Human resource management and community involvement
Challenges
Chain responsibility (full social responsibility is only possible if the supply chain is involved) and feedback (being receptive to comments and criticism and incorporating them into policy)
Approach
- To invest in relationships with local stakeholders relevant to the shopping centre operations so as to optimise the operations’ role in the local community
- To refine codes of conduct and have them signed by employees and other relevant stakeholders
Source: Annual Report 2008, Chapter Corporate_Social_Responsibility, page 137 (PDF, 160 kB)
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