Corporate social responsibility: corporate social responsibility (csr) within corio

As the owner and operator of shopping centres in Europe, Corio is closely involved in the daily lives of people in the local communities in which it operates. Shopping centres increasingly form part of the public and social life of the communities in which they are located. Corio seeks to use its contacts with consumers to understand what matters to them and then to take these interests into account in its activities. Establishing a responsible relationship with consumers also means taking social and environmental issues into account alongside economic issues.

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Structuring CSR

The Management Board is responsible for adopting the CSR strategy, which is prepared by the holding company’s strategy department.

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Corporate governance issues

The code of conduct, whistleblower arrangements and policy for reporting and handling incidents are discussed in the corporate governance section in this annual report, where information can also be found on Corio’s approach to risk management.

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Covenants

Corio’s views on strategy for and ways of doing business responsibly both at home and abroad are in line with the principles expressed in various international covenants.

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Stakeholders

Corio seeks to establish regular exchanges of information with stakeholders and to measure their expectations so as to ensure that its CSR policy is effective.

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Consumers in the catchment areas and visitors to the shopping centres

A shopping centre is a public area, and that brings with it certain responsibilities.

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Tenants

For many years, Corio has operated its shopping centres on the basis of its in-house formula, which combines a hands-on approach with detailed knowledge of the catchment areas and visitors.

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Suppliers and contractors/developers

Corio seeks to maintain high quality in its centres and so insists on its suppliers meeting certain standards.

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(Local) government

Corio and the (local) government are dependent on each other in respect of plans for the future.

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Financial stakeholders

Corio is in constant touch with its financial stakeholders, primarily its shareholders, who provide equity, and its lenders, who provide loan capital.

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Employees

Attracting and retaining high-quality staff and developing their knowledge and expertise are vital for Corio’s continuity and its ambition to achieve outperformance.

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